Terms of service

MEDEMAS TERMS OF USE

Updated and effective as of January 1, 2023

PURCHASING ITEMS FEATURED ON THE WEBSITE

Medemas takes reasonable precautions to try to ensure that any prices quoted on the Website are correct, and to describe the items available on the Website as accurately as possible. However, when ordering Products or Services featured on the Website, please note that Medemas does not warrant that product and service descriptions are accurate, complete, reliable, current, or error-free. If a Product or Service described on the Website is not as described when you receive or use it, you should contact our customer service department.

PRICING ERRORS AND OMISSIONS

Please be aware that prices, availability and other purchase terms are subject to change without prior notice. We make every effort to insure the accuracy of the information on the Website and if errors are discovered, we correct them. Be advised that Medemas reserves the right to revoke any stated offer to correct any errors, inaccuracies, or omissions, including after an order has been submitted, after it has been confirmed, or after your credit card has been charged. 

Online Returns Policy

Please be sure to send us your item(s) back in full accordance with our Return Policy:

Items must be sent back within 30 days of the delivery date.

Items must be unworn, unwashed, and have original tags attached. Shoes must be unworn, show no signs of wear, and returned in their original packaging.

After contacting our support team, an agent will create an unpaid shipping label and will send it to you to print and attach to the package.

Upon receiving the return and passing inspection, support agent creates a store credit for the customer to use for purchasing an exchange, etc

We are not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.

Returns are processed within 5-7 business days after your item(s) are delivered to us.

 

This site does not sell luxury brands. If in any content luxury brands are mentioned, it is for fashion trend purpose only. This site in no way wishes customer to believe the product is luxury brand.

This Site does not own copyright for trend alert images and photos, presented here. None of the images have been produced or scanned by ourself. The photos and information contained on this Site are submitted by our customers and/or believed to be public domain, and are published here for fashion trend purposes only.

This Site in no way wishes to infringe on anyone's copyright. It is our policy to make every effort to respect the copyrights of outside parties. Where available, information about the photographer, copyright holder(s), and ways to puchase the original product will be displayed. If you believe that your copyright has been misused, please email us and we will remove the picture(s) as soon as we receive your email.

Please be as detailed as possible when sending email, as to the picture number, the reasons why copyright has been violated, etc. Any copyright matter will be resolved immediately.

If you have any questions, please email our customer service at support@medemas.com